Firstly, let us take this opportunity to wish you a Happy New Year, we do hope that you managed to enjoy the festive period and at least take time out to reflect on what has been an incredibly difficult year.
While we are not alone in wanting to see the back of 2020, there is no denying that it’s been a tough start to 2021 and Swift Technology Group is amongst many companies who have been affected by COVID 19 already this year.
While the area of Norfolk we are located in was barely touched by the first wave of the virus, the second wave has hit the area hard and the beginning of the year saw the Swift HQ being plunged into Tier 4 restrictions. As a manufacturing facility we have been able to keep our facilities open, but we have been affected by reduced staff numbers due to those who have been touched in one way or another by the virus.
We are trying to do all we can to keep every part of the business running, but unfortunately, we have had to reduce some of our services and projects for the foreseeable future. To enable us to deploy our resources as efficiently as possible, we have also taken the decision to reduce hours in some areas of the business. To this end, Europa Aircraft’s opening hours have changed with immediate effect. These hours are likely to remain in place until the end of February at a minimum, but we will review these on a regular basis and keep you in the loop with any changes.
Europa Aircraft New Hours: Monday – Thursday, 9am – 1pm
Please note Europa’s phone lines and email traffic will only be dealt with during these hours for the next few weeks, so please bear this in mind when you want to contact us.
We are proud of the way Swift dealt with the fallout from the pandemic last year, and the feedback we have had from customers has been very positive. We pulled together to offer outstanding services throughout the Group and we want to continue to do this in the coming months. The best way to do this is to focus our resource for less hours instead of providing reduced service levels over a longer period.
We are sure you will recognise why this decision is pertinent for Europa Aircraft and Swift Technology Group at this current time. Together, we will get through these difficult times, and your patience and understanding on this matter is most appreciated.
Thank you for your ongoing support, stay safe.